Reasons Behind Vertical Scroll Not Working in Excel
This may happen because of the Freeze Pans command.
If you see that the Show vertical scroll bar option is unchecked from the Display options for this workbook menu. That is one of the common reasons behind vertical scroll does not work in Excel.
Vertical Scroll Not Working in Excel: 9 Possible Solutions
Solution 1 – Use Keyboard Shortcuts
You should be able to scroll vertically using the up arrow (↑) and the down arrow (↓) keys. Alternatively, you can use a combination of keyboard and mouse to scroll vertically.
- The Ctrl + up arrow (↑) and Ctrl + down arrow (↓) shortcuts will allow you to scroll vertically.
Solution 2 – Turn Off Scroll Lock
The vertical scroll may not work if you have a scroll lock enabled on your PC. You can check if the Scroll Lock is active or not at the Status Bar (in the bottom-left corner).
- If you don’t see it, right-click on the Status bar, then uncheck Scroll Lock. Alternatively, press Scroll Lock on your keyboard (or a virtual keyboard).
Solution 3 – Click on the Mouse Wheel Button
- Click your mouse wheel. You should see a four-sided arrow as the cursor.
- Slide your mouse to the up or to the down for vertical scrolling. The more you move the mouse, the quicker you will be able to scroll.
- Click to disable auto-scrolling.
Solution 4 – Right-Click on the Vertical Scroll Bar
- Right-click on the Vertical Scrollbar.
- Select Scroll Up or Scroll Down.
Solution 5 – Unfreeze Panes
- To use the Unfreeze Panes command, from your View tab, go to Window, then to Freeze Panes, and choose Unfreeze Panes.
- You will be able to scroll vertically in your dataset.
Solution 6 – Check the Vertical Scroll Bar Option
- Select the File ribbon.
- Go to Options.
- An Excel Options dialog box will appear. Select the Advanced tab.
- Check the Show vertical scroll bar from the Display options for this workbook menu.
- Press OK.
Read More: Horizontal Scroll Not Working in Excel
Solution 7 – Release the Shift Key
If the SHIFT key is stuck, the vertical scroll bar will not work. Unstick it to solve the issue.
Solution 8 – Uncheck Zoom on Roll with IntelliMouse Option
- Select the File ribbon.
- Go to Options.
- An Excel Options dialog box will appear. Select the Advanced option.
- Uncheck the Zoom on roll with IntelliMouse from the Editing options menu.
- Press OK.
Read More: How to Stop Excel from Scrolling to Infinity
Solution 9 – Disable Automatically Hide Scroll Bars in Windows Options
- From your PC’s Start menu, select Settings.
- Select the Ease of Access option.
- Select the Display option.
- Turn off the Automatically hide scroll bars in the windows option under the Simplify and personalize Windows menu.
Things to Remember
- Report to Microsoft if none of the solutions work or check official Excel support.
- You can always try restarting your PC to fix the problem.
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Option 5 was OK for me
Very very thanks!!
Welcome for your feedback, KURGAN 2020.
Regards
Md. Abdur Rahim Rasel (Exceldemy Team)
I have tried all posted solutions but i still cannot figure out how to make the mouse scrolling in excel.
Note: I have not tried last option because i have windows 11 pro and could not find it
Hi AHMAD!
I have checked all of the solutions of the above article again that can figure out how to make the mouse scroll in excel. I think the article is appropriate to solve the vertical scroll not working problem in Excel. You can disable the Automatically hide scroll bars in the windows option in windows 11 pro from the setting option under the start menu bar.
Thank you for your comment.
If you cannot solve your problem, please mail me personally at below mail address.
[email protected]
Regards
Md. Abdur Rahim Rasel (Exceldemy Team)