[Solved!] Vertical Scroll Not Working in Excel (9 Quick Solutions)

Reasons Behind Vertical Scroll Not Working in Excel

This may happen because of the Freeze Pans command.

vertical scroll not working in excel

If you see that the Show vertical scroll bar option is unchecked from the Display options for this workbook menu. That is one of the common reasons behind vertical scroll does not work in Excel.


Vertical Scroll Not Working in Excel: 9 Possible Solutions


Solution 1 – Use Keyboard Shortcuts

You should be able to scroll vertically using the up arrow (↑) and the down arrow (↓) keys. Alternatively, you can use a combination of keyboard and mouse to scroll vertically.

  • The Ctrl + up arrow (↑) and Ctrl + down arrow (↓) shortcuts will allow you to scroll vertically.

Solution 2 – Turn Off Scroll Lock

The vertical scroll may not work if you have a scroll lock enabled on your PC. You can check if the Scroll Lock is active or not at the Status Bar (in the bottom-left corner).

vertical scroll not working in excel

  • If you don’t see it, right-click on the Status bar, then uncheck Scroll Lock. Alternatively, press Scroll Lock on your keyboard (or a virtual keyboard).


Solution 3 – Click on the Mouse Wheel Button

  • Click your mouse wheel. You should see a four-sided arrow as the cursor.

vertical scroll not working in excel

  • Slide your mouse to the up or to the down for vertical scrolling. The more you move the mouse, the quicker you will be able to scroll.
  • Click to disable auto-scrolling.

Solution 4 – Right-Click on the Vertical Scroll Bar

  • Right-click on the Vertical Scrollbar.
  • Select Scroll Up or Scroll Down.


Solution 5 – Unfreeze Panes

  • To use the Unfreeze Panes command, from your View tab, go to Window, then to Freeze Panes, and choose Unfreeze Panes.
  • You will be able to scroll vertically in your dataset.

vertical scroll not working in excel


Solution 6 – Check the Vertical Scroll Bar Option

  • Select the File ribbon.

  • Go to Options.

vertical scroll not working in excel

  • An Excel Options dialog box will appear. Select the Advanced tab.
  • Check the Show vertical scroll bar from the Display options for this workbook menu.
  • Press OK.

Read More: Horizontal Scroll Not Working in Excel 


Solution 7 – Release the Shift Key

If the SHIFT key is stuck, the vertical scroll bar will not work. Unstick it to solve the issue.

vertical scroll not working in excel


Solution 8 – Uncheck Zoom on Roll with IntelliMouse Option

  • Select the File ribbon.

vertical scroll not working in excel

  • Go to Options.

  • An Excel Options dialog box will appear. Select the Advanced option.
  • Uncheck the Zoom on roll with IntelliMouse from the Editing options menu.
  • Press OK.

vertical scroll not working in excel

Read More: How to Stop Excel from Scrolling to Infinity 


Solution 9 – Disable Automatically Hide Scroll Bars in Windows Options

  • From your PC’s Start menu, select Settings.
  • Select the Ease of Access option.

vertical scroll not working in excel

  • Select the Display option.
  • Turn off the Automatically hide scroll bars in the windows option under the Simplify and personalize Windows menu.

vertical scroll not working in excel


Things to Remember

  • Report to Microsoft if none of the solutions work or check official Excel support.
  • You can always try restarting your PC to fix the problem.

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Md. Abdur Rahim Rasel
Md. Abdur Rahim Rasel

MD. ABDUR RAHIM is a marine engineer proficient in Excel and passionate about programming with VBA. He views programming as an efficient means to save time while managing data, handling files, and engaging with the internet. His interests extend to Rhino3D, Maxsurf C++, AutoCAD, Deep Neural Networks, and Machine Learning, reflecting his versatile skill set. He earned a B.Sc in Naval Architecture & Marine Engineering from BUET, and now he has become a content developer, creating technical content... Read Full Bio

4 Comments
  1. Option 5 was OK for me
    Very very thanks!!

  2. I have tried all posted solutions but i still cannot figure out how to make the mouse scrolling in excel.

    Note: I have not tried last option because i have windows 11 pro and could not find it

  3. Reply Avatar photo
    Md. Abdur Rahim Rasel Sep 25, 2022 at 1:20 PM

    Hi AHMAD!
    I have checked all of the solutions of the above article again that can figure out how to make the mouse scroll in excel. I think the article is appropriate to solve the vertical scroll not working problem in Excel. You can disable the Automatically hide scroll bars in the windows option in windows 11 pro from the setting option under the start menu bar.
    Thank you for your comment.
    If you cannot solve your problem, please mail me personally at below mail address.
    [email protected]
    Regards
    Md. Abdur Rahim Rasel (Exceldemy Team)

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